FAQ - Frequently asked questions
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Do you have a brick and mortar branch? Where are you based?
Kinky Frog is based in Prague in Czech republic, EU, and is only an e-shop. However, it is possible to arrange a personal handover individually.
What is the origin of the products?
Except for things in the print on demand mode, everything displayed here is my own handiwork made of high-quality, durable materials. I have been producing leather and other materials for the needs of the bdsm, fetish and goth scenes for several years. I dye the leather with alcohol mordants or buy already dyed ones from proven Czech manufacturers. I always use welded eyes.
What about delivery and payment?
You can pay with common cards such as Visa or Mastercard. The shipping fee for sending is a flat amount of CZK 70. Shipping is free for orders over CZK 1,000 or for personal collection.
Is personal collection possible?
Yes, in Prague according to time possibilities. Payment is then possible in cash on the spot.
When will I receive the goods?
I try to process all orders for products in stock immediately, usually within one working day or as agreed upon in person. However, for custom orders or custom modifications, the deadline will of course be extended, up to 30 days for more demanding items. But realistically it will be much faster. It depends on the availability of material, time, etc.
What about size selection?
You can find the indicated size directly with each product, so it shouldn't be a problem. Alternatively, you can specify the required size in the order or have it made to measure.
What if I need help?
If necessary, you can write to me at kinkyfrog.cz@gmail.com or use the contact forms here. I will be happy to advise and help with the selection.